Privacy Policy

Introduction

isle-bear ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, and other details you provide through our contact forms.
• Project Information: Details about your workspace requirements and project specifications that you share with us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
• Technical Data: Browser type, operating system, IP address, and device information collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about your projects and our services
• To improve our website and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit information through our forms or accept cookies
• Contractual Necessity: To provide services you have requested
• Legitimate Interest: To improve our services and communicate with you
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers who assist in operating our website and delivering services
• Professional advisors such as lawyers and accountants when necessary
• Authorities when required by law or to protect our legal rights

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of two years unless an ongoing business relationship exists.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to rectification of inaccurate or incomplete data
• Right to erasure of your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for any international data transfers.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

isle-bear
250 University Avenue, Suite 800
Toronto, ON M5H 3E5
Canada
Email: [email protected]